PHONE SYSTEM: We are currently experiencing phone difficulties. As we work to resolve the issue, please call (614) 827-0572. We apologize for the inconvenience and we hope to have the main phone line back in service as soon as possible.
Each patient (or as appropriate, the patient’s representative) treated at Orthopedic ONE Surgery Center at Easton has the right to:
Prior to receiving care, patients are informed of their responsibilities. Each patient treated at this facility has the responsibility to:
Risk Manager/Administrator
Orthopedic ONE Surgery Center at Easton
3600 Stelzer Road, Suite 100
Columbus, OH 43219
614-255-2900
admin@EastonSurgeryCenter.com
Should you wish to discuss your concerns with an agency outside the center, you also have the right to contact:
Ohio Department of Healthcare Standards and Quality
Provider and Consumer Services Unit
246 N. High Street
Columbus, Ohio 43216
Phone: 1-800-342-0553
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: 1-800-994-6610
E-mail: complaint@jointcommission.org
All Medicare beneficiaries may also file a complaint or grievance with the Medicare Beneficiary Ombudsman. https://www.medicare.gov/claims-and-appeals/