Each patient (or as appropriate, the patient’s representative) treated at Orthopedic ONE Surgery Center at Easton has the right to:
Prior to receiving care, patients are informed of their responsibilities. Each patient treated at this facility has the responsibility to:
Risk Manager/Administrator
Orthopedic ONE Surgery Center at Easton
3600 Stelzer Road, Suite 100
Columbus, OH 43219
614-255-2900
admin@EastonSurgeryCenter.com
Should you wish to discuss your concerns with an agency outside the center, you also have the right to contact:
Ohio Department of Healthcare Standards and Quality
Provider and Consumer Services Unit
246 N. High Street
Columbus, Ohio 43216
Phone: 1-800-342-0553
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: 1-800-994-6610
E-mail: complaint@jointcommission.org
All Medicare beneficiaries may also file a complaint or grievance with the Medicare Beneficiary Ombudsman. https://www.medicare.gov/claims-and-appeals/